Frequently Asked Questions

Everything you need to know about our premium refurbished electronics.

What kind of testing do your products undergo?

Every device at Rebuild IT passes through a rigorous 40-point diagnostic inspection. We test battery health, screen integrity, port functionality, and internal hardware to ensure each item performs like new.

Do your electronics come with a warranty?

Yes, all our refurbished electronics include a standard 12-month limited warranty that covers hardware defects and technical malfunctions not caused by accidental damage.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status in real-time.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.

Are the batteries in your devices replaced?

We guarantee that all mobile devices and laptops ship with a minimum of 80% battery health. If a battery falls below this threshold during our testing phase, it is replaced with a brand-new component.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.